TERMS AND CONDITIONS – SIMPLICITY RETREAT
GENERAL INFORMATION The website www.simplicityretreat.ro is operated by S.C. Simplicity Retreat S.R.L., with headquarters in CLUJ, Sat Muntele Băişorii Com. Băişoara, G MUNTELE BĂIŞORII 58, registered with the Trade Register under no. J2024002268123, with tax code 50071784. Use of this site implies acceptance of these terms and conditions.
COOKIE POLICY The website uses cookies to improve the browsing experience, to remember user preferences (e.g., login, language selection, recent searches) and for statistical analysis. Continued use of the site implies acceptance of the use of cookies. Users can change their browser settings to block or delete cookies. For more details, see our full cookie policy.
ACCEPTANCE OF TERMS By using the www.simplicityretreat.com website, you agree to these terms and understand that certain services (e.g., reservations, educational activities, personalized programs) involve the processing of personal data.
PROTECTION OF PERSONAL DATA Simplicity Retreat collects personal data only with the user's consent and only for specific purposes: reservations, information, communication, invoicing, and personalized offers. The data is protected in accordance with Regulation (EU) 2016/679 (GDPR) and will not be disclosed to third parties, except to authorized legal institutions upon official request.
DATA RECORDING AND USE Personal data is collected for:
- Reservations for camps, stays, and themed events
- Commercial and administrative communications
- Issuing invoices
- Promoting services (only with prior consent)
USER RIGHTS Users have the following rights:
- the right to access data;
- the right to intervene and rectify;
- the right to erasure ("the right to be forgotten");
- the right to object to data processing;
- the right to lodge a complaint with the ANSPDCP. Requests should be sent to: contact@simplicityretreat.ro
RESERVATIONS AND CANCELLATION POLICY Reservations are considered confirmed only after payment of a deposit (specified in the offer). Cancellation at least 10 days prior to arrival does not incur any penalties. Late cancellations or no-shows may result in the retention of the advance payment.
RATES AND PAYMENTS All rates are expressed in lei (RON) or euros and include VAT. Conversion into the national currency is made according to the NBR exchange rate on the day of payment. Payment is made online or by bank transfer, based on the invoice issued.
INTELLECTUAL PROPERTY RIGHTS The content of the website (text, images, logo, structure) is the exclusive property of Simplicity Retreat and is protected by Romanian and international copyright laws. Use without prior consent is prohibited.
SECURITY The data collected is stored in secure systems and is only accessible to authorized employees. We implement technical and organizational measures to ensure the confidentiality and integrity of the data.
EXTERNAL CONTENT AND LINKS The website may contain links to third parties. Simplicity Retreat is not responsible for the content of those websites or their privacy policies.
LIMITATION OF LIABILITY Simplicity Retreat is not responsible for any damages resulting from the incorrect use of the website or the information presented. We reserve the right to modify or correct the information at any time without notice.
LAW AND JURISDICTION This document is governed by Romanian law. Any dispute will be settled amicably. Otherwise, jurisdiction belongs to the courts of Cluj-Napoca.
CONTACT For any questions regarding these terms and conditions, you can contact us at: contact@simplicityretreat.com